Dignity in the first hours

  • You can usually take time to sit with them. Ask the hospital, care home or hospice how long they can wait.
  • You can ask that they are moved gently, covered, and treated with privacy.
  • You can ask who will care for them and where they will be kept until the funeral.
  • If your faith or family has rites for the body, such as washing, dressing or someone staying with them, say so at the first call.

The first hour, step by step

Dignity in their care

  • Ask whether the family can see them, help wash or dress them, or choose their clothes.
  • Ask that their name, identity and appearance are respected as they lived. Gender, identity and dignity.
  • Larger or taller people deserve the same care, with the right equipment and casket. Funerals for every body.
  • Embalming is not required by law in Tennessee. You can choose a short private viewing or a closed casket instead.

Dignity in the money

Under the FTC Funeral Rule, funeral homes must give you an itemized price list, and you may choose only what you want. Nobody should rush you, shame you for choosing less, or tell you that spending more shows more love.

Read more: Federal Trade Commission · Shopping for funeral services

Compare published price lists

Dignity in the farewell

A farewell that sounds like them: their name, their music, the people who knew them. It doesn’t need to be large or expensive. Meaningful funerals and planning a celebration of life have ideas.

Two words you will hear: at-need and pre-need

At-need
Arrangements made after someone has died. This is the funeral industry’s word for “we need to plan now”. Prices are usually taken from the funeral home’s current General Price List, which it must give you.
Pre-need
Arrangements made before a death, usually by the person themselves. It can mean two different things: pre-planning, writing down wishes without paying anything, or prepaying, signing a preneed contract and paying in advance.
Preneed contract
A signed agreement to provide funeral goods or services later, paid for now. In Tennessee, sellers must register with the state, use an approved contract, and place trust-funded payments with a qualified trustee.

Read more: Tennessee Department of Commerce and Insurance · Preneed sellers

Questions to talk through

  • What would being treated with dignity mean to them, or to you?
  • Who should be with them, and who should make decisions?
  • Is there anything about their body, identity or faith the people caring for them must know?

A note on names

Dignity Memorial is a brand name used by funeral homes owned by Service Corporation International. It is a company, not a standard or a certification. Our price list page shows which listed homes belong to it.