Terms for using Hestia™ and Plan with Hestia™.
Effective date: July 6, 2026
These Terms of Service (“Terms”) govern access to and use of Hestia™ and the website located at planwithhestia.com, including related pages, forms, family planning rooms, vendor profiles, request flows, and planning features.
Hestia™ is operated by Pantheon Platforms Inc., a Delaware C-Corp registered at 8 The Green, STE R, Dover, DE 19901, USA (“Pantheon Platforms,” “Hestia,” “we,” “us,” or “our”). The responsible party is Hanna Lincoln.
By accessing or using Hestia™ or Plan with Hestia™, you agree to these Terms. If you do not agree, do not use the service.
Hestia™ provides a family-facing planning room and provider discovery experience for funeral and memorial planning. Families may use Hestia™ to organize planning tasks, compare funeral-related providers, request information, save vendors, and keep decisions in one place.
Hestia™ may include listings for funeral homes, cremation providers, cemeteries, memorial venues, florists, caterers, hotels, livestreaming providers, obituary or printing services, officiants, grief-support resources, and other related providers.
Hestia™ is not a funeral home, crematory, cemetery, legal advisor, financial advisor, medical provider, clergy provider, or licensed funeral director.
Providers listed on or contacted through Hestia™ are independent third parties. They are responsible for their own services, costs, availability, licenses, regulatory obligations, representations, contracts, fulfillment, cancellations, customer issues, and professional conduct.
Hestia™ does not provide funeral services directly. If a family books or requests services through Hestia™, the relevant provider remains responsible for delivering the service.
Hestia™ may provide general educational information about funeral planning, cremation, burial, memorial services, cost categories, provider comparison, and related topics. This information is for general informational purposes only and is not legal, financial, medical, tax, religious, or professional advice.
Families should confirm legal requirements, provider costs, availability, licensing, and service details directly with the relevant provider or professional.
To use certain features, including private planning rooms, saved vendors, and provider information requests, you may need to create an account. You agree to provide accurate account information and to keep your sign-in credentials secure. You are responsible for activity under your account.
Family planning rooms are intended to help users organize planning information. You are responsible for deciding what information to enter and whom to invite or share information with.
Hestia™ may create vendor profiles using publicly available information, business websites, public license records, directory information, provider submissions, or other sources.
Some profiles may be marked as “Profile not yet claimed,” “License information reviewed,” “Contact information under review,” “Pricing information not yet provided by vendor,” or “Vendor may claim or update this profile.”
An unclaimed profile does not mean the provider has approved, endorsed, reviewed, or partnered with Hestia™. Hestia™ does not rank providers as “best,” does not certify providers, and does not guarantee the accuracy, completeness, or currentness of profile information.
Providers may request to claim, update, or correct a profile through Hestia’s vendor claim process.
If you submit a vendor claim or update request, you represent that you are authorized to act on behalf of the relevant business or provider. Hestia™ may request additional information before updating, approving, or marking a profile as claimed.
Submitting a claim request does not guarantee profile approval, ranking, placement, or lead volume.
Users may request information, quotes, availability, or service details from providers through Hestia™. Unless explicitly stated otherwise, information submitted through Hestia™ is a request, not a confirmed arrangement.
Provider costs, availability, service details, and cancellation terms may change. Users should review all provider terms directly before making decisions.
Providers remain responsible for their own costs, service terms, cancellations, customer issues, licenses, permits, and fulfillment.
Hestia™ may use third-party service providers to operate parts of the product. Separate third-party terms may apply where those tools are used. Hestia™ does not claim to be a funeral home, funeral director, insurance product, legal advisor, financial advisor, or pre-need seller.
Hestia™ does not offer body transport, removal, or human-remains transport as a standalone consumer category. If transfer, removal, or transportation of remains is required, families should work with licensed funeral homes, cremation providers, or other legally authorized providers.
Hestia™ provides planning tools, provider discovery, and structured inquiries. Users and providers may not misuse Hestia™, misrepresent requests, harvest contacts, or interfere with the service.
Families remain free to contact and choose providers directly. If conversations move outside Hestia™, some planning room records or request history may be incomplete.
You may not scrape, crawl, harvest, export, copy, resell, republish, or misuse Hestia™ data, vendor profiles, family requests, contact information, cost information, or site content. You may not use Hestia™ to build competing lead lists, directories, databases, or solicitation campaigns.
Hestia™ does not currently promise that profile order, visibility, or search placement means a provider is the best provider, safest provider, cheapest provider, or most appropriate provider for a family. If Hestia™ later displays reviews, ratings, testimonials, sponsored placements, or promoted providers, Hestia™ will aim to label material relationships clearly.
You may submit information, messages, notes, vendor requests, claim requests, profile updates, documents, or other content through Hestia™. You represent that you have the right to submit that content and that it is accurate to the best of your knowledge.
You grant Hestia™ a limited right to use submitted content as needed to provide the service, process requests, operate planning rooms, contact providers, improve the platform, prevent fraud or misuse, and comply with legal obligations.
Hestia’s handling of personal information is governed by the Privacy Policy. Because funeral planning may involve sensitive family information, users should avoid uploading unnecessary sensitive information unless needed for the planning process.
You agree not to use Hestia™ for unlawful, deceptive, abusive, or exploitative purposes; misrepresent your identity or authority; submit false provider claims; interfere with platform security; access another user’s workspace; scrape or bulk export data; or spam families or providers.
Hestia™, Plan with Hestia™, Pantheon Platforms, the website, product design, workflows, text, branding, software, database structure, and platform content are owned by Pantheon Platforms Inc. or its licensors, except for third-party content and provider information.
Hestia™ may link to provider websites, map services, analytics tools, form tools, or other third-party services. Hestia™ is not responsible for third-party websites, terms, policies, actions, costs, availability, content, or services.
Hestia™ is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Hestia™ disclaims warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation.
Hestia™ does not guarantee that a provider will respond, accept a request, provide accurate information, honor displayed information, or deliver services satisfactorily.
To the maximum extent permitted by law, Pantheon Platforms Inc. and Hestia™ will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, emotional distress, reputational harm, business interruption, or costs of substitute services.
To the maximum extent permitted by law, Hestia’s total liability for any claim relating to the service will not exceed USD $100.
If you are a provider, vendor, commercial user, or person submitting a claim or profile update, you agree to indemnify and hold harmless Pantheon Platforms Inc., Hestia™, and their officers, directors, employees, contractors, and agents from claims, damages, liabilities, losses, and expenses arising from your services, profile information, claims, user content, breach of these Terms, violation of law, or dispute with a family or customer.
Hestia™ may suspend or terminate access to the service, remove content, restrict profiles, reject claim requests, or disable accounts if we believe a user has violated these Terms, created risk, submitted inaccurate or unauthorized information, misused the platform, or acted inconsistently with Hestia’s trust and safety standards.
Hestia™ may modify the service or these Terms from time to time. Updated Terms will be posted on the website with an updated effective date. Continued use of Hestia™ after changes become effective means you accept the updated Terms.
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Venue and dispute-resolution language should be finalized with counsel before broad public launch.
Pantheon Platforms Inc.
Delaware C-Corp
8 The Green, STE R
Dover, DE 19901
United States
Responsible party: Hanna Lincoln
Website: Plan with Hestia™ / planwithhestia.com
Email: hanna@planwithhestia.com