Claim or update your Hestia profile.

What it costs

Nothing during the pilot. No listing fee, no subscription, no commission, and no fee for responding to a request. You invoice the family directly and Hestia never handles your money or takes a share of it.

If Hestia introduces a fee later, we will tell you the number before it applies to anything, and you can leave rather than accept it. No fee will ever apply retroactively to work you have already done.

What you get

• A profile you control, describing what you actually offer.
• Structured requests from families whose service location and needs match what you do.
• A referral link you can give families yourself, which opens a free checklist for the first week after a death.
• Your response times, so you can see how you are doing.

What we ask of you

• Respond to a matching request, even if the answer is no. Silence is worse than a decline, because the family waits.
• Give honest pricing information. Not a binding quote, but not a number designed to win the conversation either.
• Tell us when something is not working.
• Let us report anonymized pilot results. Your name is not used without asking.

A provider who repeatedly does not respond is removed from the pilot. That protects families, and it protects the providers who do respond.

What Hestia will not do

• Sell position. No business can pay to appear higher, or at all.
• Take a share of what a family pays you.
• Answer on your behalf, or negotiate for you.
• Sell or pass on your information to anyone.
• Show your profile before you have confirmed you want it shown.

What families see, and what you see

Families see your business details, the services you list, and whether your profile is confirmed. They do not see anything you have not published.

You see a request's location, what is needed, timing, preferences and budget range. You do not see the family's name, email or phone number. Those are released only if the family chooses to contact you.

Confirmation, and how to leave

Before your profile goes live we confirm that the business exists and that you are connected to it. For funeral homes and crematories, we also review the Tennessee license information. This confirms profile control and public record information; it is not an endorsement or quality certification.

You can correct or remove your profile at any time by writing to info@planwithhestia.com. Removal is immediate, needs no reason, and we will not ask you to reconsider.