Pricing and GPL
Can you send the General Price List? What is the basic services fee? Which charges are required, optional, or third-party costs? Are cash advances, cemetery costs, obituary fees, or permits included?
Provider questions
Questions to ask before choosing a funeral home.
A calmer first call starts with clear questions. Use these prompts to understand pricing, availability, service options, paperwork, and what your family actually needs to decide now.
Timing and availability
What decisions must be made today? When can a service, viewing, cremation, burial, or memorial take place? Who is the main contact and how are changes confirmed?
Care and services
What is included with direct cremation, immediate burial, a traditional funeral, a graveside service, or a memorial service? What preparation, transportation, facility, and staff items are separate?
Documentation
What information is needed for the death certificate? Who signs authorizations? How many certified copies may the family need? What records should be kept after the service?
Inside Hestia
Turn questions into a shared family record.
In the planning room, families can save provider options, record what was requested, rank preferences, and keep replies visible for relatives helping with the decision.
Start free planning room